Here is a list of all the frequently asked questions we have received. If your question is not listed here, please Contact Us.

General Information

Everyday Hookah is an online retailer for premium non-nicotine hookah pens.

Nope, we’re nicotine free!

Our hookah pens and e-cigarettes function the same, but due to our product not containing nicotine, we prefer to use a more friendly name.

Everyday Hookah is so cool to smoke, we are smoking ours, while packing yours.

Our hookah pens can be smoked ALMOST everywhere. There are places that have banned and prohibited the use of all electronic vaporizers. Please check with all local laws when attempting to smoke ANY electronic vaporizer, including hookah pens.

Of course, why wouldn’t you?

No, your hookah pen does die out if you do not use it right away. For freshness and getting the most out of your battery, we recommend using your hookah pen within 60 days.

Our subscriber list is provided with coupons, specials, as well as new product info. You will be the first to hear and try our innovative products.

Yes. You must be at least 21 years old to purchase our hookah pens. Anyone under the age of 21 cannot legally access our website or purchase any hookah pens.

Payment and Shipping

We offer the following payment options: 

  • PayPal
  • Credit Card

If payment fails, then check the following:

Credit Card

Your credit card limit was reached (insufficient funds)
Check your credit limit. You might have reached your daily or total credit card limit. If this is the case, ask your credit card company to increase your limit.

Expiration date
Review the expiration date on your credit card. If your card is expired, please try a different card.

Incorrect credit card number
You should get an error indicating the card number is not valid. If so, carefully check the card number when filling out the form.

Name on the billing address
Ensure that the name you enter at the billing details matches the name on your credit card.

Billing address
Make sure that the billing address you use for the transaction matches the address your credit card company has of you. However, it is not very likely that an incorrect address is the main cause of a failing transaction.

Important note
As with most online stores, your card info is processed by a secured third party company. We ourselves do not see or store your credit card information.

 

PayPal

Check your PayPal account balance
Make sure that you have sufficient funds in your PayPal account to complete the transaction. If not, you can add funds to your account or link a credit card or bank account to your PayPal account.

Verify your account
Ensure that your PayPal account is fully verified. If your account is not verified, it may have a transaction limit that could prevent you from completing the payment.

Check your card/bank details
Verify that the card or bank account linked to your PayPal account is valid and up to date. If not, update the details and try again.

Contact PayPal support
If you are unable to identify the problem, you can contact PayPal support for assistance. They can help you troubleshoot the issue and provide a resolution.

If you are still unable to place an order, please send us your question via our contact form. We will of course be happy to assist you!

Yes, you can cancel your order before it is completed but why would you want to do that?

You can cancel your order by using the contact us page and requesting it.

We charge a flat rate of $5.99. Shipping is free for orders over $30. All orders are shipped with tracking!

Fast shipping in the US! Orders are shipped from our warehouse in California. After items are done processing (max 2 business days), they should be delivered to your doorstep within 3-5 business days.

Here is a list of all the frequently asked questions we have received. If your question is not listed here, please Contact Us.

General Information

Everyday Hookah is an online retailer for premium non-nicotine disposable hookah pens.

Nope, we’re nicotine free!

Our hookah pens and e-cigarettes function the same, but due to our product not containing nicotine, we prefer to use a more friendly name.

Everyday Hookah is so cool to smoke, we are smoking ours, while packing yours.

Our hookah pens can be smoked ALMOST everywhere. There are places that have banned and prohibited the use of all electronic vaporizers. Please check with all local laws when attempting to smoke ANY electronic vaporizer, including hookah pens.

Of course, why wouldn’t you?

No, your hookah pen does die out if you do not use it right away. For freshness and getting the most out of your battery, we recommend using your hookah pen within 60 days.

Our subscriber list is provided with coupons, specials, as well as new product info. You will be the first to hear and try our innovative products.

Yes. You must be at least 21 years old to purchase our hookah pens. Anyone under the age of 21 cannot legally access our website or purchase any hookah pens.

Payment and Shipping

We offer the following payment options: 

  • PayPal
  • Credit Card

If payment fails, then check the following:

Credit Card

Your credit card limit was reached (insufficient funds)
Check your credit limit. You might have reached your daily or total credit card limit. If this is the case, ask your credit card company to increase your limit.

Expiration date
Review the expiration date on your credit card. If your card is expired, please try a different card.

Incorrect credit card number
You should get an error indicating the card number is not valid. If so, carefully check the card number when filling out the form.

Name on the billing address
Ensure that the name you enter at the billing details matches the name on your credit card.

Billing address
Make sure that the billing address you use for the transaction matches the address your credit card company has of you. However, it is not very likely that an incorrect address is the main cause of a failing transaction.

Important note
As with most online stores, your card info is processed by a secured third party company. We ourselves do not see or store your credit card information.

 

PayPal

Check your PayPal account balance
Make sure that you have sufficient funds in your PayPal account to complete the transaction. If not, you can add funds to your account or link a credit card or bank account to your PayPal account.

Verify your account
Ensure that your PayPal account is fully verified. If your account is not verified, it may have a transaction limit that could prevent you from completing the payment.

Check your card/bank details
Verify that the card or bank account linked to your PayPal account is valid and up to date. If not, update the details and try again.

Contact PayPal support
If you are unable to identify the problem, you can contact PayPal support for assistance. They can help you troubleshoot the issue and provide a resolution.

If you are still unable to place an order, please send us your question via our contact form. We will of course be happy to assist you!

Yes, you can cancel your order before it is completed but why would you want to do that?

You can cancel your order by using the Contact Us page and requesting it.

Fast shipping in the US! Orders are shipped from our warehouse in California.

After items are done processing (max 2 business days), they should be delivered to your doorstep within 3-5 business days.

We charge a flat rate of $5.99. Shipping is FREE for orders over $30. All orders are shipped with tracking!